Category Archives: Silicon Valley

Catherine Crump and Matthew Harwood: The net closes around us

Twice in my life — in the 1960s and the post-9/11 years — I was suddenly aware of clicks and other strange noises on my phone.  In both periods, I’ve wondered what the story was, and then made self-conscious jokes with whoever was on the other end of the line about those who might (or might not) be listening in.  Twice in my life I’ve felt, up close and personal, that ominous, uncomfortable, twitchy sense of being overheard, without ever knowing if it was a manifestation of the paranoia of the times or of realism — or perhaps of both.

I’m conceptually outraged by mass surveillance, but generally my personal attitude has always been: Go ahead.  Read my email, listen to my phone calls, follow my web searches, check out my location via my cell phone.  My tweets don’t exist — but if they did, I’d say have at ‘em.  I don’t give a damn.

And in some sense, I don’t, even though everyone, including me, is embarrassed by something.  Everyone says something about someone they would rather not have made public (or perhaps have even said).  Everyone has some thing — or sometimes many things — they would rather keep to themselves.

Increasingly, however, as the U.S. surveillance state grows ever more pervasive, domestically and globally, as the corporate version of the same expands exponentially, as prying “eyes” and “ears” of every technological variety proliferate, the question of who exactly we are arises.  What are we without privacy, without a certain kind of unknowability?  What are we when “our” information is potentially anyone’s information?  We may soon find out.  A recent experiment by two Stanford University graduate students who gathered just a few month’s worth of phone metadata on 546 volunteers has, for instance, made mincemeat of President Obama’s claim that the NSA’s massive version of metadata collection “is not looking at people’s names and they’re not looking at content.”  Using only the phone metadata they got, the Stanford researchers “inferred sensitive information about people’s lives, including: neurological and heart conditions, gun ownership, marijuana cultivation, abortion, and participation in Alcoholics Anonymous.”

And that’s just a crude version of what the future holds for all of us.  There are various kinds of extinctions.  That superb environmental reporter Elizabeth Kolbert has just written a powerful book, The Sixth Extinction, about the more usual (if horrifying) kind.  Our developing surveillance world may offer us an example of another kind of extinction: of what we once knew as the private self.  If you want to be chilled to the bone when it comes to this, check out today’s stunning report by the ACLU’s Catherine Crump and Matthew Harwood on where the corporate world is taking your identity. Tom Engelhardt

Invasion of the data snatchers
Big Data and the Internet of Things means the surveillance of everything
By Catherine Crump and Matthew Harwood

Estimates vary, but by 2020 there could be over 30 billion devices connected to the Internet. Once dumb, they will have smartened up thanks to sensors and other technologies embedded in them and, thanks to your machines, your life will quite literally have gone online. 

The implications are revolutionary. Your smart refrigerator will keep an inventory of food items, noting when they go bad. Your smart thermostat will learn your habits and adjust the temperature to your liking. Smart lights will illuminate dangerous parking garages, even as they keep an “eye” out for suspicious activity.

Techno-evangelists have a nice catchphrase for this future utopia of machines and the never-ending stream of information, known as Big Data, it produces: the Internet of Things.  So abstract. So inoffensive. Ultimately, so meaningless.

A future Internet of Things does have the potential to offer real benefits, but the dark side of that seemingly shiny coin is this: companies will increasingly know all there is to know about you.  Most people are already aware that virtually everything a typical person does on the Internet is tracked. In the not-too-distant future, however, real space will be increasingly like cyberspace, thanks to our headlong rush toward that Internet of Things. With the rise of the networked device, what people do in their homes, in their cars, in stores, and within their communities will be monitored and analyzed in ever more intrusive ways by corporations and, by extension, the government.

And one more thing: in cyberspace it is at least theoretically possible to log off.  In your own well-wired home, there will be no “opt out.”

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Apple and Google’s wage-fixing cartel involved dozens more companies, over one million employees

n13-iconMark Ames writes: Back in January, I wrote about “The Techtopus” — an illegal agreement between seven tech giants, including Apple, Google, and Intel, to suppress wages for tens of thousands of tech employees. The agreement prompted a Department of Justice investigation, resulting in a settlement in which the companies agreed to curb their restricting hiring deals. The same companies were then hit with a civil suit by employees affected by the agreements.

This week, as the final summary judgement for the resulting class action suit looms, and several of the companies mentioned (Intuit, Pixar and Lucasfilm) scramble to settle out of court, Pando has obtained court documents (embedded below) which show shocking evidence of a much larger conspiracy, reaching far beyond Silicon Valley.

Confidential internal Google and Apple memos, buried within piles of court dockets and reviewed by PandoDaily, clearly show that what began as a secret cartel agreement between Apple’s Steve Jobs and Google’s Eric Schmidt to illegally fix the labor market for hi-tech workers, expanded within a few years to include companies ranging from Dell, IBM, eBay and Microsoft, to Comcast, Clear Channel, Dreamworks, and London-based public relations behemoth WPP. All told, the combined workforces of the companies involved totals well over a million employees. [Continue reading…]

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Silicon Valley’s refusal to grow up

f13-iconNoam Scheiber writes: “I have more botox in me than any ten people,” Dr. Seth Matarasso told me in an exam room this February.

He is a reality-show producer’s idea of a cosmetic surgeon—his demeanor brash, his bone structure preposterous. Over the course of our hour-long conversation, he would periodically fire questions at me, apropos of nothing, in the manner of my young daughter. “What gym do you go to?” “What’s your back look like?” “Who did your nose?” In lieu of bidding me goodbye, he called out, “Love me, mean it,” as he walked away.

Twenty years ago, when Matarasso first opened shop in San Francisco, he found that he was mostly helping patients in late middle age: former homecoming queens, spouses who’d been cheated on, spouses looking to cheat. Today, his practice is far larger and more lucrative than he could have ever imagined. He sees clients across a range of ages. He says he’s the world’s second-biggest dispenser of Botox. But this growth has nothing to do with his endearingly nebbishy mien. It is, rather, the result of a cultural revolution that has taken place all around him in the Bay Area.

Silicon Valley has become one of the most ageist places in America. Tech luminaries who otherwise pride themselves on their dedication to meritocracy don’t think twice about deriding the not-actually-old. “Young people are just smarter,” Facebook CEO Mark Zuckerberg told an audience at Stanford back in 2007. As I write, the website of ServiceNow, a large Santa Clara–based I.T. services company, features the following advisory in large letters atop its “careers” page: “We Want People Who Have Their Best Work Ahead of Them, Not Behind Them.”

And that’s just what gets said in public. An engineer in his forties recently told me about meeting a tech CEO who was trying to acquire his company. “You must be the token graybeard,” said the CEO, who was in his late twenties or early thirties. “I looked at him and said, ‘No, I’m the token grown-up.’ ”

In talking to dozens of people around Silicon Valley over the past eight months — engineers, entrepreneurs, moneymen, uncomfortably inquisitive cosmetic surgeons — I got the distinct sense that it’s better to be perceived as naïve and immature than to have voted in the 1980s. [Continue reading…]

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