Category Archives: social media

British and Spanish leaders say Russian trolls meddled in their elections

The Washington Post reports: In a remarkable one-two punch aimed at Russian hackers, bots and trolls, the prime ministers of Britain and Spain have separately accused Russian entities — including some allegedly supported by the state — of meddling in European elections and have vowed to foil them.

Spanish Prime Minister Mariano Rajoy said Tuesday that an “avalanche” of bots spread “fake news” about Spain during Catalonia’s independence referendum last month and that Spanish authorities think that more than half of the originating accounts are in Russian territory.

British Prime Minister Theresa May on Monday night charged that President Vladimir Putin’s Russia was attempting to “undermine free societies” and “sow discord” in Britain and among its Western allies by “deploying its state-run media organizations to plant fake stories.”

“So I have a very simple message for Russia,” May said. “We know what you are doing. And you will not succeed.”

The allegations leveled by May and Rajoy stand in stark contrast to remarks made over the weekend by President Trump, who appeared to defend the Russian president. [Continue reading…]

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How social media fires people’s passions – and builds extremist divisions

File 20171109 13337 wt1fzf.jpg?ixlib=rb 1.1
Passionate feelings can lead to extreme divisions.
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By Robert Kozinets, University of Southern California

The people of the United States continue to learn how polarized and divided the nation has become. In one study released in late October by the Pew Research Center, Americans were found to have become increasingly partisan in their views. On issues as diverse as health care, immigration, race and sexuality, Americans today hold more extreme and more divergent views than they did a decade ago. The reason for this dramatic shift is a device owned by more than three out of every four Americans.

Americans’ political beliefs have become increasingly polarized. Pew Research Center

As social media has emerged over the last two decades, I have been studying how it changes innovation, and researching the effects of internet communications on consumer opinions and marketing. I developed netnography, one of the most widely used qualitative research techniques for understanding how people behave on social media. And I have used that method to better understand a variety of challenging problems that face not only businesses but governments and society at large.

What I have found has shaken up some of the most firmly held ideas that marketers had about consumers – such as how internet interest groups can drive online purchasing and the power of stories, utopian messages and moral lessons to connect buyers with brands and each other. In one of my latest studies, my co-authors and I debunk the idea that technology might make consumers more rational and price-conscious. Instead, we found that smartphones and web applications were increasing people’s passions while also driving them to polarizing extremes.

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‘Way too little, way too late’: Facebook’s factcheckers say effort is failing

The Guardian reports: Journalists working for Facebook say the social media site’s fact-checking tools have largely failed and that the company has exploited their labor for a PR campaign.

Several fact checkers who work for independent news organizations and partner with Facebook told the Guardian that they feared their relationships with the technology corporation, some of which are paid, have created a conflict of interest, making it harder for the news outlets to scrutinize and criticize Facebook’s role in spreading misinformation.

The reporters also lamented that Facebook had refused to disclose data on its efforts to stop the dissemination of fake news. The journalists are speaking out one year after the company launched the collaboration in response to outrage over revelations that social media platforms had widely promoted fake news and propaganda during the US presidential election.

Facebook has since revealed that it facilitated Russia’s efforts to interfere with US politics, allowing divisive political ads and propaganda that reached 126 million Americans.

“I don’t feel like it’s working at all. The fake information is still going viral and spreading rapidly,” said one journalist who does fact-checks for Facebook and, like others interviewed for this piece, was not authorized to speak publicly due to the continuing partnership with the company. “It’s really difficult to hold [Facebook] accountable. They think of us as doing their work for them. They have a big problem, and they are leaning on other organizations to clean up after them.” [Continue reading…]

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In ‘watershed moment,’ YouTube blocks Anwar al-Awlaki videos

The New York Times reports: For eight years, the jihadist propaganda of Anwar al-Awlaki has helped shape a generation of American terrorists, including the Fort Hood gunman, the Boston Marathon bombers and the perpetrators of massacres in San Bernardino, Calif., and Orlando, Fla.

And YouTube, the world’s most popular video site, has allowed hundreds of hours of Mr. Awlaki’s talks to be within easy reach of anyone with a phone or computer.

Now, under growing pressure from governments and counterterrorism advocates, YouTube has drastically reduced its video archive of Mr. Awlaki, an American cleric who remains the leading English-language jihadist recruiter on the internet six years after he was killed by a United States drone strike. Using video fingerprinting technology, YouTube now flags his videos automatically and human reviewers block most of them before anyone sees them, company officials say.

A search for “Anwar al-Awlaki” on YouTube this fall found more than 70,000 videos, including his life’s work, from his early years as a mainstream American imam to his later years with Al Qaeda in Yemen.

Today the same search turns up just 18,600 videos, and the vast majority are news reports about his life and death, debates over the legality of his killing, refutations of his work by scholars or other material about him. A small number of clips of Mr. Awlaki speaking disappeared after The New York Times sent an inquiry about the change of policy last week. [Continue reading…]

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Trump, the oldest American to ever become president, objects to being called ‘old’ but still hopes to become Kim Jong-un’s friend


I imagine there’s a name for this kind of insult — the insult that comes couched as a non-insult, coming from a president I would NEVER call an “asshole.”

Be that as it may, this tweet raises a perennial question: If/when Trump’s Twitter account gets hijacked, how long will it take officials, media, and/or foreign governments to figure out that a weird/provocative/insane tweet didn’t come from Trump? And during that interval, what magnitude of international crisis have already ensued?

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Russia Twitter trolls deflected Trump bad news

The Associated Press reports: Disguised Russian agents on Twitter rushed to deflect scandalous news about Donald Trump just before last year’s presidential election while straining to refocus criticism on the mainstream media and Hillary Clinton’s campaign, according to an Associated Press analysis of since-deleted accounts.

Tweets by Russia-backed accounts such as “America_1st_” and “BatonRougeVoice” on Oct. 7, 2016, actively pivoted away from news of an audio recording in which Trump made crude comments about groping women, and instead touted damaging emails hacked from Clinton’s campaign chairman John Podesta.

Since early this year, the extent of Russian intrusion to help Trump and hurt Clinton in the election has been the subject of both congressional scrutiny and a criminal investigation by special counsel Robert Mueller. In particular, those investigations are looking into the possibility of collusion between the Trump campaign and the Russians.

AP’s analysis illuminates the obvious strategy behind the Russian cyber meddling: swiftly react, distort and distract attention from any negative Trump news. [Continue reading…]

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Facebook’s first president Sean Parker: Social media is designed to exploit ‘a vulnerability in human psychology’

Business Insider reports: Sean Parker, the first president of Facebook, has a disturbing warning about the social network: “God only knows what it’s doing to our children’s brains.”

Speaking to the news website Axios, the entrepreneur and executive talked openly about what he perceives as the dangers of social media and how it exploits human “vulnerability.”

“The thought process that went into building these applications, Facebook being the first of them … was all about: ‘How do we consume as much of your time and conscious attention as possible?'” said Parker, who joined Facebook in 2004, when it was less than a year old.

“And that means that we need to sort of give you a little dopamine hit every once in a while, because someone liked or commented on a photo or a post or whatever,” he told Axios. “And that’s going to get you to contribute more content, and that’s going to get you … more likes and comments.”

Parker added: “It’s a social-validation feedback loop … exactly the kind of thing that a hacker like myself would come up with, because you’re exploiting a vulnerability in human psychology.”

“The inventors, creators — it’s me, it’s Mark [Zuckerberg], it’s Kevin Systrom on Instagram, it’s all of these people — understood this consciously,” he said. “And we did it anyway.” [Continue reading…]

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She flipped off President Trump and then got fired for being honest

Petula Dvorak writes: It was the middle-finger salute seen around the world.

Juli Briskman’s protest aimed at the presidential motorcade that roared past her while she was on her cycling path in Northern Virginia late last month became an instantly viral photo.

Turns out it has now cost the 50-year-old marketing executive her job.

On Halloween, after Briskman gave her bosses at Akima, a government contracting firm, a heads-up that she was the unidentified cyclist in the photo, they took her into a room and fired her, she said, escorting her out of the building with a box of her things.

“I wasn’t even at work when I did that,” Briskman said. “But they told me I violated the code-of-conduct policy.”

Her bosses at Akima, who have not returned emails and calls requesting comment, showed her the blue-highlighted Section 4.3 of the firm’s social media policy when they canned her. [Continue reading…]

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Kremlin cash behind billionaire’s Twitter and Facebook investments

The New York Times reports: In fall 2010, the Russian billionaire investor Yuri Milner took the stage for a Q. and A. at a technology conference in San Francisco. Mr. Milner, whose holdings have included major stakes in Facebook and Twitter, is known for expounding on everything from the future of social media to the frontiers of space travel. But when someone asked a question that had swirled around his Silicon Valley ascent — who were his investors? — he did not answer, turning repeatedly to the moderator with a look of incomprehension.

Now, leaked documents examined by The New York Times offer a partial answer: Behind Mr. Milner’s investments in Facebook and Twitter were hundreds of millions of dollars from the Kremlin.

Obscured by a maze of offshore shell companies, the Twitter investment was backed by VTB, a Russian state-controlled bank often used for politically strategic deals.

And a big investor in Mr. Milner’s Facebook deal received financing from Gazprom Investholding, another government-controlled financial institution, according to the documents. They include a cache of records from the Bermuda law firm Appleby that were obtained by the German newspaper Süddeutsche Zeitung and reviewed by The Times in collaboration with the International Consortium of Investigative Journalists.

Ultimately, Mr. Milner’s companies came to own more than 8 percent of Facebook and 5 percent of Twitter, helping earn him a place on various lists of the world’s most powerful business people. His companies sold those holdings several years ago, but he retains investments in several other large technology companies and continues to make new deals. Among Mr. Milner’s current investments is a real estate venture founded and partly owned by Jared Kushner, President Trump’s son-in-law and White House adviser. [Continue reading…]

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Bots stoke racial strife in Virginia governor’s race

Politico reports: Twitter bots are swarming into the Virginia governor’s race and promoting chatter about a racially charged Democratic ad days before Election Day, according to a report commissioned by allies of Democratic Lt. Gov. Ralph Northam’s campaign.

The activity centers on an ad from Latino Victory Fund, depicting a child’s nightmare in which a supporter of Republican Ed Gillespie chases immigrant children in a pickup truck bearing a Confederate flag. Gillespie’s campaign reacted furiously to the ad, which barely ran on TV but got major attention online, and has made backlash to the Democratic ad a major part of its closing message.

That backlash erupted quickly, and Latino Victory Fund later retracted the ad. But the reaction has been amplified on Twitter by automated accounts. Out of the 15 accounts tweeting most frequently about the Latino Victory Fund ad, 13 belong to fully or partially automated bots, according to an analysis from Discourse Intelligence. (The other two accounts are Republican political operatives.)

“Highly scripted, highly robotic accounts are being used to boost this message into the Twitter conversation,” said Tim Chambers, the report’s author and the U.S. practice lead for digital at the Dewey Square Group. The firm was retained by the National Education Association, whose Virginia affiliate has endorsed Northam.

Of the 15 accounts most frequently sending out messages about the ad from Latino Victory Fund, just two accounts belonging to GOP operatives were human, while 13 belonged to either fully or partially automated bots, according to the report from Discourse Intelligence. The National Education Association, whose Virginia affiliate backs Northam, paid for the report.

The 15 accounts highlighted in the report have the potential to reach 651,000 people, the report says. It notes these accounts just make up less than 1 percent of the nearly 3,000 accounts with tweets including both “Latino victory” and either “Gillespie” or “Northam.”

A spokesman for Sen. Mark Warner, a Virginia Democrat who is helping lead the congressional investigation into Russian interference in the 2016 election, said the incident mirrors past bot attempts to “manipulate” social media conversations. Warner and other senators, including Republicans like South Carolina Sen. Lindsey Graham, have also warned during their investigation about attempts to interfere in future American elections as well. [Continue reading…]

While this report may be used to highlight the ever-present threat of foreign interference in U.S. elections, what it really underlines is the corrosive effect on democracy presented by the existence of social media.

Twitter and Facebook weren’t created to damage democracy, so this isn’t an issue of malevolent intent. But given that social media has already become — globally — the preeminent instrument for manipulating public opinion, at some point attention needs to turn away from Russia’s opportunistic use of social media and the internet to further its national interest, and focus more intently on the broad political repercussions of the digital age and the extent to which connectivity, far from creating a global village, has become the most effective means for promoting division. This doesn’t simply result in online spats — it can lead to ethnic cleansing and a refugee crisis.

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Jenna Abrams, Russia’s clown troll princess, duped the mainstream media and the world

The Daily Beast reports: Jenna Abrams had a lot of enemies on Twitter but she was a very good friend to viral content writers across the world.

Her opinions about everything from manspreading on the subway to Rachel Dolezal to ballistic missiles still linger on news sites all over the web.

One website devoted an entire article to Abrams’ tweet about Kim Kardashian’s clothes. The story was titled “This Tweeter’s PERFECT Response to Kim K’s Naked Selfie Will Crack You Up.”

“Thank goodness, then, that there are people like Twitter user Jenna Abrams to come to the celebrity’s wardrobe-lacking aide,” reads a Brit & Co. article from March of 2016.

Those same users who followed @Jenn_Abrams for her perfect Kim Kardashian jokes would be blasted with her shoddily punctuated ideas on slavery and segregation just one month later.

“To those people, who hate the Confederate flag. Did you know that the flag and the war wasn’t about slavery, it was all about money,” Abrams’ account tweeted in April of last year.

The tweet went viral, earning heaps of ridicule from journalists, historians, and celebrities alike, then calls for support from far-right users coming to her defense.

That was the plan all along.

Congressional investigators working with social media companies have since confirmed that Abrams wasn’t who she said she was.

Her account was the creation of employees at the Internet Research Agency, or the Russian government-funded “troll farm,” in St. Petersburg.

Jenna Abrams, the freewheeling American blogger who believed in a return to segregation and said that many of America’s problems stemmed from PC culture run amok, did not exist.

But Abrams got very real attention from almost any national news outlet you can think of, according to a Daily Beast analysis of her online footprint.

Abrams, who at one point boasted nearly 70,000 Twitter followers, was featured in articles written by Bustle, U.S. News and World Report, USA Today, several local Fox affiliates, InfoWars, BET, Yahoo Sports, Sky News, IJR, Breitbart, The Washington Post, Mashable, New York Daily News, Quartz, Dallas News, France24, HuffPost, The Daily Caller, The Telegraph, CNN, the BBC, Gizmodo, The Independent, The Daily Dot, The Observer, Business Insider, The National Post, Refinery29, The Times of India, BuzzFeed, The Daily Mail, The New York Times, and, of course, Russia Today and Sputnik. [Continue reading…]

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Why Twitter is the best social media platform for disinformation

Thomas Rid writes: Twitter is the most open social media platform, which is partly why it’s used by so many politicians, celebrities, journalists, tech types, conference goers, and experts working on fast-moving topics. As we learned over the past year, Twitter’s openness was exploited by adversarial governments trying to influence elections. Twitter is marketing itself as a news platform, the go-to place to find out, in the words of its slogan, “What’s happening?”

So what’s happening with disinformation on Twitter? That is very hard to tell, because Twitter is actively making it easier to hide evidence of wrongdoing and making it harder to investigate abuse by limiting and monitoring third party research, and by forcing data companies to delete evidence as requested by users. The San Francisco-based firm has long been the platform of choice for adversarial intelligence agencies, malicious automated accounts (so-called bots), and extremists at the fringes. Driven by ideology and the market, the most open and liberal social media platform has become a threat to open and liberal democracy.

In the course of late 2016 and 2017, Facebook tried to confront abuse: by hiring a top-notch security team; by improving account authentication; and by tackling disinformation. Twitter has done the opposite—its security team is rudimentary and reclusive; the company seems to be in denial on the scope of disinformation; and it even optimised its platform for hiding bots and helping adversarial operators to delete incriminating evidence—to delete incriminating evidence not just from Twitter, but even from the archives of third party data providers. I spoke with half a dozen analysts from such intelligence companies with privileged access to Twitter data, all of whom asked for anonymity for fear of upsetting their existing relationship with Twitter. One analyst joked that he would to cut off my feet if I mentioned him or his firm. Twitter declined to comment on the record for this story two times. [Continue reading…]

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Why are Americans suckers for social media manipulation?

Stephen Marche writes: As executives from Facebook, Google, and Twitter head to Capitol Hill to testify before Congress, one thing is already clear: American carnage came at a bargain price. Russian trolls spent tens of thousands of dollars on Google ad products and somewhere over a hundred thousand dollars on Facebook ads, and the Russian social-media blitzkrieg of 2016 shook Western democracy to its foundation. That’s the story, anyway, and it’s already a legend of informational warfare: American innovation cleverly turned against its makers. But the frenetic need to explain Donald Trump’s election and the entirely justifiable fear of social media and of Russian interference has obscured a bigger question: Why does this stuff only work so well in America?

Since Trump’s rise to power, the the Russians have attempted to influence other elections—in Germany and in France—with nowhere near the same success. In Germany, the Times reported, “the major political parties entered into a ‘gentleman’s agreement’ this year not to exploit any information that might be leaked as a result of a cyberattack.” In France, the G.R.U., the Russian military-intelligence directorate, allegedly dumped masses of hacked data from Emmanuel Macron’s campaign just before the Presidential election. Voters there responded with the standard French shrug, then elected him in a two-to-one landslide. In Canada earlier this year, Russian disinformation targeted Canada’s foreign minister, Chrystia Freeland (a friend of mine, for the record). Freeland was already a target of Vladimir Putin, banned from travelling to Russia for her support of Ukrainian causes. In January, pro-Putin social-media accounts began circulating stories about Freeland’s grandfather, who had edited an anti-Semitic newspaper in Poland during the Second World War. Here’s what happened next: Freeland’s political opponents, most notably Tony Clement, the public-safety critic in the Conservative Party’s shadow Cabinet, immediately declared that it was the responsibility of all journalists and politicians to call out the “smear.” The national broadcaster, the CBC, ignored the affair. Jewish organizations didn’t bother to respond. The whole thing disappeared. By April, Freeland was giving a plenary address to the World Jewish Congress, in New York.

The parameters of social-media conflict are difficult to grasp because Facebook posts seem irrelevant when compared to war or geopolitics—one is an online amusement, diversion, and sometime news source, while the other is life and death. But Marshall McLuhan predicted that the Third World War would be “a guerrilla information war with no division between military and civilian participation,” and that’s exactly what it has turned out to be. America seems more vulnerable than other developed countries to the kind of distortion that Facebook and Twitter bring to news and politics. Arguably, the social-media distortion affects America more profoundly than other countries because of the very specific, even unique, way that Americans make meaning. This gullibility is a consequence of the country’s ancient faith in self-determination as an all-encompassing guiding principle.

Self-determination is the source of America’s oldest political commitments and its deepest clichés—“Life, Liberty and the Pursuit of Happiness,” the cowboy, the astronaut, Thoreau at Walden, Emerson on “Self-Reliance.” In America, everyone is entitled to his or her own vision of the universe. Therefore Mormonism. Therefore Scientology. Therefore the various phases of Bob Dylan’s career. Self-determination is a moral state and not simply an economic one. How else would so many new religions, new art forms, be born out of a single country? The idea that meaning will blossom from individuals rather than be imposed from an outside order is why America, though imperial, has never considered itself an empire. This self-determining instinct attaches to both the left and the right. “The ultimate victory will depend upon the hearts and the minds of the people who actually live out there,” President Lyndon B. Johnson said of Vietnam. “ ‘You’re on your own. Here’s a copy of the Federalist Papers. Good luck,’ ” John Bolton said of Iraq. The idea that meaning is something that comes from within a person is so entrenched in American thinking that even Americans who spend decades abroad cannot quite imagine that people work any other way.

How did the Russian social-media campaign turn this American idealism, its faith in people’s ability to make up their own minds, against them? The tactical specifics of how Putin influenced the 2016 Presidential election have yet to emerge, but one thing that is obvious is that, on the broad question of media and social-media manipulation, Trump learned from Putin. “My image and name are a widely marketed brand used by anyone who feels like it,” Putin said in 2004. Already by then he had achieved complete exposure, with his face on T-shirts, pins, coins, and cakes, nostalgically recreating the iconography of a Soviet strongman in a consumerist framework. The Russian scholars Julie A. Cassiday and Emily D. Johnson, in their essay “A Personality Cult for the Postmodern Age,” make the key observation that parodic images, not just images of strength, empowered Putin—postcards of the man struggling at a pottery wheel or wearing a Byronic scarf served his empowerment as much as the images of him fishing shirtless or at the dojo. “In the context of the Putin craze, all meaning is relative,” they write. “The contemporary cult accords a surprisingly active and even playful role to ordinary citizens: each individual determines for himself what the presidential brand denotes.” Trump, too, has stumbled upon a realization that his enemies have yet to make: it is important for him to be a joke as well as a monster.

Celebrity authoritarianism works through the free-floating nature of the political icon—the meaning of Trump or Putin is determined person by person. Mockery helps both. “Everybody is joking about Donald Trump now, but it’s a very short way from joke to sad reality,” Masha Alyokhina, from Pussy Riot, warned, in 2015. “If you want in your country to have your own Putin, you can vote for Donald Trump.” [Continue reading…]

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House drops motherlode of Russian propaganda

The Daily Beast reports: The ad was highly specific—and specifically Russian.
It was for a Facebook group called Defend The 2nd. Above an image showing a cornucopia of bullets, it billed itself as “The community of 2nd Amendment supporters, guns lovers & patriots.” That was how it appeared to the public—the American public—but Facebook internally held data that told a different story.

Ad targeting information associated with Defend The 2nd showed how highly targeted it was. The location for viewership had to be within the United States. They had to be between the ages of 18 to over 65. They had to match Facebook users with interests including the National Rifle Association, Second Amendment Sisters, Gun Owners of America, Concealed carry in the United States, and Second Amendment to the United States Constitution.

The ad did not come from people for whom the Second Amendment applies. Payment, through the online payment service Qiwi, came in the form of 48,305.55 Rubles, or roughly $829. For that, Russia garnered over 301,000 “impressions” from Americans, with no questions asked by Facebook.

That ad was one of dozens of inflammatory Facebook and Twitter ads from Kremlin-backed fake social media accounts, including several The Daily Beast has already identified, with names like “Being Patriotic,” “Secured Borders,” and “United Muslims of America.” They were released on Wednesday, along with accompanying metadata showing their Russian provenance, not by the companies themselves, but by Democrats on the House Intelligence Committee, which is investigating Russian interference in the 2016 election. [Continue reading…]

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Russian influence reached 126 million through Facebook alone

The New York Times reports: Russian agents disseminated inflammatory posts that reached 126 million users on Facebook while uploading more than 1,000 videos to Google’s YouTube service, according to copies of prepared remarks from the companies that were obtained by The New York Times, underlining the breadth of the Kremlin’s efforts to sow division in the United States using American technology platforms.

The detailed disclosures, sent to Congress on Monday by two companies whose products are the most widely used on the internet, came before a series of congressional hearings this week into how third parties used social networks and online services to influence millions of Americans before the 2016 presidential election.

The new information goes far beyond what Facebook and Google have revealed in the past and illustrate how Facebook, in particular, was used by agents linked to Russia. Multiple investigations of Russian meddling have loomed over the first 10 months of Mr. Trump’s presidency, resulting this week in the indictments of Paul Manafort, Mr. Trump’s former campaign chief, and others.

In prepared remarks sent to Congress, Facebook said the Internet Research Agency, a shadowy Russian company linked to the Kremlin, posted roughly 80,000 pieces of divisive content that was shown to about 29 million people between January 2015 and August 2017. Those posts were then liked, shared and followed by others, spreading the messages to tens of millions more people. Facebook also said it had found and deleted more than 170 accounts on its photo-sharing app Instagram; those accounts had posted about 120,000 pieces of Russia-linked content. [Continue reading…]

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Facebook’s instrumental role in the promotion of ethnic cleansing and the creation of a million refugees

Kevin Roose reports: For months, Facebook’s headquarters in Menlo Park, Calif., has been in crisis mode, furiously attempting to contain the damage stemming from its role in last year’s presidential campaign. The company has mounted an all-out defense campaign ahead of this week’s congressional hearings on election interference in 2016, hiring three outside communications firms, taking out full-page newspaper ads, and mobilizing top executives, including Mark Zuckerberg and Sheryl Sandberg, to beat back accusations that it failed to prevent Russia from manipulating the outcome of the election.

No other predicament in Facebook’s 13-year history has generated this kind of four-alarm response. But while the focus on Russia is understandable, Facebook has been much less vocal about the abuse of its services in other parts of the world, where the stakes can be much higher than an election.

This past week, my colleagues at The Times reported on the ethnic cleansing of Rohingya Muslims, an ethnic minority in Myanmar that has been subjected to brutal violence and mass displacement. Violence against the Rohingya has been fueled, in part, by misinformation and anti-Rohingya propaganda spread on Facebook, which is used as a primary news source by many people in the country. Doctored photos and unfounded rumors have gone viral on Facebook, including many shared by official government and military accounts.

The information war in Myanmar illuminates a growing problem for Facebook. The company successfully connected the world to a constellation of real-time communication and broadcasting tools, then largely left it to deal with the consequences.

“In a lot of these countries, Facebook is the de facto public square,” said Cynthia Wong, a senior internet researcher for Human Rights Watch. “Because of that, it raises really strong questions about Facebook needing to take on more responsibility for the harms their platform has contributed to.”

In Myanmar, the rise in anti-Rohingya sentiment coincided with a huge boom in social media use that was partly attributable to Facebook itself. In 2016, the company partnered with MTP, the state-run telecom company, to give subscribers access to its Free Basics program. Free Basics includes a limited suite of internet services, including Facebook, that can be used without counting toward a cellphone data plan. As a result, the number of Facebook users in Myanmar has skyrocketed to more than 30 million today from 2 million in 2014. [Continue reading…]

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Facebook struggles to contain Russia narrative

Politico reports: Facebook has been happy to keep congressional investigators focused on the Russian-bought online ads that helped sway voters in last year’s election — despite the many other ways that fake messages and bogus accounts spread on the dark side of social media.

But that may be about to end: Facebook, Twitter and Google are preparing for hearings this week at which lawmakers are expected to grill the companies about the broad reach that foreign actors achieved through fake accounts and deliberate misinformation, a topic that encompasses far more than the 3,000 paid political ads that Facebook disclosed last month.

Some lawmakers are already pressing for more details about so-called organic content, including unpaid posts from thousands of fake, automated and hijacked user accounts. Those questions could require Facebook to divulge more details about the priceless proprietary algorithms it uses to decide what messages its users see. [Continue reading…]

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Russia’s favored outlet is an online news giant. YouTube helped

The New York Times reports: When the state-backed Russian news channel RT became the first news organization to surpass one billion views on YouTube in 2013, it marked the achievement with a retrospective of its most popular videos and a special guest — one of the Google-owned site’s senior executives.

Robert Kyncl, a YouTube vice president who has since become its chief business officer, joined an RT anchor in a studio, where he praised RT for bonding with viewers by providing “authentic” content instead of “agendas or propaganda.”

But now, as investigators in Washington examine the scope and reach of Russian interference in United States politics, the once-cozy relationship between RT and YouTube is drawing closer scrutiny.

YouTube — the world’s most-visited video site, owned by one of the most powerful and influential corporations in America — played a crucial role in helping build and expand RT, an organization that the American intelligence community has described as the Kremlin’s “principal international propaganda outlet” and a key player in Russia’s information warfare operations around the world.

YouTube also provided RT with the kind of perks it reserved for big publishers, including custom backgrounds for its channel in the early days and a “check mark” that designated RT as a verified news source. Until recently, RT was also among a select group of news organizations included in Google’s “preferred” news lineup, granting them access to guaranteed revenue from premium advertisers. Those advertisers, in effect, subsidized Russia’s international propaganda arm.

Google dropped RT from the preferred lineup last month. Andrea Faville, a Google spokeswoman, said the decision was unrelated to the congressional inquiry, and that RT had been dropped as part of a “standard algorithmic update.” But Google also noted that it was not placing any other limits on RT: The channel could still sell regular ads on its videos and the status downgrade only applied in the United States. Google later clarified that RT was downgraded in other markets, but it would not say which ones. [Continue reading…]

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